Thank you for choosing Scalp Solutions as your trusted provider of hair loss products. We are committed to ensuring your satisfaction with every purchase you make on our website. In the unlikely event that you need to return a product or cancel your subscription, we have outlined our return policy below.

30-Day Free Returns:

We offer a hassle-free 30-day return policy for all products purchased from Scalp Solutions. If you are not completely satisfied with your purchase, you may return the item within 30 days from the date of delivery. The following conditions apply:

  1. The product must be in its original packaging.
  2. All accessories, manuals, and any promotional items received with the product must be returned.
  3. The return must be accompanied by the original proof of purchase or order number.
  4. Shipping costs for the return will be the responsibility of the customer, unless the return is due to our error.

Subscription Cancellations:We understand that your needs may change over time. Therefore, we offer free subscription cancellations at any time. To cancel your subscription, simply log into your account on our website, navigate to the subscription management section, and follow the cancellation instructions. Please note that cancellation requests must be received at least 48 hours prior to the next billing date to avoid charges for the following subscription period.

6-Month Money Back Guarantee:

We are confident in the effectiveness of our hair loss products. If you have consistently used our products for a minimum of six months and have not experienced any visible improvements in hair growth, we offer a 6-month money back guarantee. The following conditions apply:

  1. You must have purchased and used our products continuously for at least six months.
  2. Documentation of consistent product usage, such as before-and-after photos, may be required.
  3. The money back guarantee is valid for the original purchaser only and is non-transferable.

To initiate a return or refund request under the 6-month money back guarantee, please contact our customer support team. We may request additional information to verify your claim.

Please note the following general terms and conditions for all returns:

  1. Refunds will be processed using the original payment method within 7-10 business days after the returned item is received and inspected.
  2. Shipping charges, if applicable, are non-refundable.
  3. Scalp Solutions reserves the right to refuse a return or refund if the product is damaged, used, or not returned in its original condition.

For any further questions or assistance regarding returns, cancellations, or refunds, please contact our customer support team via email or phone.

We value your satisfaction and aim to provide the best possible customer experience. Thank you for choosing Scalp Solutions.